Black in was low, changed cartridge with new HP genuine cartridge and printing blank pages. Tried unplugging, printhead cleaner, but still nothing. Does not appear to have any film left on it either. I tried two cartridges.
Please let us know are you able to make the photocopy without any issue.
Are you using HP genuine ink cartridges?
Please print the print diagnostic page and check.
Clean the printhead
The printhead could be clogged, and you might need to clean the printhead several times to restore print quality. Use an automated tool from the printer control panel to clean the printhead.
Never turn off the printer when ink cartridges are not installed. To avoid issues that require cleaning the printhead or that can damage the ink system, always replace ink cartridges as soon as possible, and always turn off the printer using the Power button.
From the printer control panel, open the Setup menu.
Open the Printer Maintenance menu.
If necessary, open the Tools menu, and then touch Clean Printhead.
A test page prints.
Examine the test page.
Please clean the ink cartridge electrical contacts and check.
If the issue still persists, please replace the ink cartridge.
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