OfficeJet 8740 lines in photos & documents

[joe_wht]

OfficeJet 8740 lines in photos & documents, hp photo paper & hp copy paper . Low quality & high W printing. Tried on windows photo software & HP.  And MacBook Pro , & off 2 iPhone printing apps,

i did allinement & cleaned the 2 day old ink cartridges.

in high Q you can see, however barely see the lines. In medium & low Q the lines stand out bad. Photo & doc printing

[Dragon-Fur]

@joe_wht

If you have not yet done so, add the step to clean the rollers.

Known solutions, presented in the order to be completed:

Black or Color Ink Not Printing, Other Print Quality Issues

If the issue is seen during "Scan" / "Copy", add the step to carefully clean the printer glass / adf glass.

Use a flashlight (torch in the UK), shine the light at an angle on the glass - clean, clean, clean.

Use a tiny brush to clean out crevices.

 Improving Scan Quality

Reference and Resources – Places to find help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP OfficeJet Pro 8740 All-in-One Printer series

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[joe_wht]

Did not work.  Also,  The printer is just 2 days old.  Tech support no help.  Can not call for a return until Monday.

[Dragon-Fur]

@joe_wht

Ah, well at two days, I agree there was little of use in the solution list.

Yes, return it.

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We are a world community of HP enthusiasts dedicated to supporting HP technology.