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HP Recommended
OfficeJet Pro 6835
Microsoft Windows 10 (64-bit)

I need to HARD RESET my OfficeJet Pro 6835. Some kid staying at our house put a password in that he cannot remember.  Anyone know how to do this?  Email me at [Edited]

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@DrWJSchmidt, welcome to HP Support Community!

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

Cheers 🙂

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

7 REPLIES 7
HP Recommended

@DrWJSchmidt, welcome to HP Support Community!

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

Cheers 🙂

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

HP Recommended

Nice Job!!! Thanks for the help!

HP Recommended

Oh one more thing.... where can I find the defalt username/passowrd for the embedded web server on the 6835?  It doesn't seem to be in the users guide (but then I have not read all 83 pages!). 

HP Recommended

Please post or send the instructions for the reset for me.  I am having the same problem.

HP Recommended

Msg me privately and I'll send you the instructions...

HP Recommended

How do I message you privately?  Why can't the instructions be posted in the forum?  

HP Recommended

Well I don't think they want the instructions just out there floating around so anyone could walk up to one of these printers in a public setting and reset it.  You can msg. me privately using the letter looking icon at the top right of the screen to the left of your login name.

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