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‎12-11-2022 12:26 PM

HP Recommended
Product: OfficeJet Pro 8710

This printer suddenly gave an error:

“Printer Error

There is a problem with the printer. Turn the printer Off, then On.”

Upon cycling the printer, it begins starting normally but then briefly displays a blue screen with the “power symbol” and the code B836085E. It then goes back to the Printer Error message above.

Multiple long power disconnect cycles have done nothing.  At first I thought this was an issue with the Wi-Fi card (seemed to go to error when the Wi-Fi status led was flashing), but after plugging in an Ethernet cable, it’s still doing it without the Wi-Fi status lit.

Any suggestions?

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7 people had the same question
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