OfficeJet stuck in MFG MODE

[Samliuda]

A brand new OfficeJet 5230  always boots up in MFG MODE. and stuck there all the time.  It is no longer accessable.

[sandytechy20 · Accepted solution]

@Samliuda

Welcome to HP forums, I see that your printer is stuck in MFG mode.

Perform a power reset

1. Turn on the printer, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Wait at least 30 seconds.
5. Plug back the power cable straight to a wall outlet without any surge protector and printer.
6. Turn on the printer.

Update the printer firmware

Refer this HP document to update the printer firmware:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Samliuda]

Thank you very much for the advice, Sandytech20.  There seemed to be one step missing between Steps 5 and 6.  I presume that one should plug the power cable to the printer after Step 5, i.e. before Step 6 to turn on the printer.

Anyway, I am glad to say that it has fixed the problem.  If you don't mind me saying so, however, speaking as a professional engineer of long standing, this solution does not sound professional.  I hope that HP will work diligently to find a more scientifically-based solution.

[Flower_Bud]

@Samliuda

It looks like you were interacting with @sandytechy20, but he is out for the day & I'll be glad to help you out,

I'm the Flower_Bud & I'm at your service.

Thank you for the update,

I appreciate your time and efforts,

I'm glad to hear the issue is resolved 😉

If you need further assistance, feel free to reach out to us 🙂

Take care now and do have a fabulous week ahead. 🙂