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‎09-19-2019 03:49 PM

HP Recommended
Product: Officejet 4630
Operating System: macOS 10.14 Mojave

First came the 0x83c0000a NOS_LOADER_APP error.  It would disappear when the power cord was pulled, and then return when the power cord was plugged back in.  Now the printer will not power up.  Tried unplugging the power cord and waiting 60 sec, and plugging it back into a wall socket.  Tried a different power cord and still won't power up.  I just want someone to tell me if the printer is dead or if it can be fixed.  If it is dead, I will just get a new one.

2 REPLIES 2

‎09-22-2019 11:51 AM

HP Recommended

@MacBookDave, Welcome to HP Support Community!

 

This looks like a hardware issue.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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‎09-23-2019 06:11 PM

HP Recommended

Well, this does not help at all.  This printer is way out of warranty and knowing what I know about service, it will cost more to fix than the $50 a replacement costs. 

 

I just want to confirm if if is is really dead, or if there is something I can do to get it running.

 

 

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