Officejet 4655 B6 paper size

[Rey88]

The Officejet 4655 does not have a B6 paper size to choose from & will not take a custom paper size either.  How to get around this?  I'm trying to use a 4-3/4 x 6-3/4 inch (121mmx171mm) paper size.

[sandytechy20]

@Rey88

Welcome to HP support community.

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Update the printer firmware

Here are the steps:= Click here

Then, follow the steps mentioned in this HP document to create custom size:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.