Officejet 6978 printing streaks in color banner

[RCG0411]

My printer is copying and printing faded banners and footers when printing out my logos.

I cleaned the print head and realigned them.

My warranty ran out so I can't get any help form HP.

Rich [Personal Information Removed]

[Kumar0307]

@RCG0411, Welcome to the HP Support Community!

• Which application are you trying to print from?
• Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
• Try making a standalone copy of a picture and check the print quality. By this, we can conclude if this is a hardware or a driver issue.

Do you see any streaks on the print quality page printed from the printer?

I see that you have already tried the necessary steps.

For more info and steps on resolving print quality issues, refer to Black or Color Ink Not Printing, Other Print Quality Issues.

If the issue persists on all types of documents and copies, this could be a hardware issue. please reach out to the HP Support in your region regarding the service options for your printer. 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

Keep me posted for any other assistance.

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Have a great day!