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OfficeJet 8702
iOS 12 - 12.0.1

I recently purchased this printer as the display model from my local Walmart.  It did not come with the sup cartridges and when I inserted new Hp cartridges it gave me an error message.  Is there a way to bypass this error on setup for this model?

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Hi,

Sent you a private message.

 

Click the top envelop icon to access private messaging.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

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3 REPLIES 3
HP Recommended

Hi,

Sent you a private message.

 

Click the top envelop icon to access private messaging.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

I purchased a hp officejet 8702 at walmart and it was their display and they couldn't find the cartridges that came with it. Now I am trying to setup the printer and it will not let me pass this error screen. I purchased new cartridges as well. Is there anything I can do to bypass this screen? Could you please help me out?

HP Recommended

Is there any way you could help me? I too just purchased the hp officejet printer 8702 from walmart (display model) which did not come with the setup cartridges that it is asking for to finish setting up the printer and I can't figure it out. Walmart will not let me return it since it was on sale.

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