Officejet Pro 6230 wi-fi print error

[Amphibian1959]

I am only able to use this printer with a direct USB connection to my PC.  Reinstalled printer software, set up wi-fi connection and all reported to be working. But I still can't print. No error code, just `error'. Just set up a second PC on the network. This connects immediately to the printer via wi-fi and prints perfectly. Windows troubleshooter is useless, as is the HP Print and Scan Doctor. There is only one printer showing on Windows settings, it's not offline. There is nothing to indicate what is the problem.

[Kumar0307]

@Amphibian1959, Welcome to the HP Support Community! I’m here to help.

I see that you are not able to print from one of the computers. As you are able to print from one computer, it means the printer hardware is working fine.

• Restart the router, the printer, and the PC
• Make sure the printer and the PC are connected to the same wireless network. Either 2.4 or 5GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.

Install the printer using the TCP/IP port:

Check for any pending Windows updates first.

1. On the PC, go to Control panel > Devices and printers > Remove the existing printer entry > click on Add a printer(at the top) 
2. Under 'Choose a device or printer', click on 'The printer I want isn't listed'.
3. Select 'Add a printer using a TCP/IP address'
4. Find the IP address of the printer by tapping on the wireless/ethernet icon on the printer screen
5. Type in the 'IP address in Hostname or IP address' box, click next
6. Proceed to the next steps by following the on-screen instructions.
7. Try printing. Do not use any HP apps to print. Open File > Print

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[Amphibian1959]

Thanks Kumar

This has been going on for so long that I have already tried everything you suggest. But yesterday I reset Windows and reinstalled the printer. Today it works. The error was in Windows not HP.

[Kumar0307]

@Amphibian1959

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!