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‎11-10-2024 02:08 PM

HP Recommended

Device no longer prints.  Screen indicates 'printer failure,'.  Option one:  turn off/on does not help.  Option two: contact HP and provide error code.  There is no error code.  All ink is hp and full

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1 REPLY 1

‎11-12-2024 11:09 AM

HP Recommended

Hi @Lmcghee 

 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.

 

Please check this document, click here

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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