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‎07-28-2021 10:43 AM

HP Recommended
Product: HP Pro Office Jet 9025
Operating System: Microsoft Windows 10 (32-bit)

I keep getting the same blue flashing screen on the printer.  I can unplug it and reset but it happens no sooner than I print again.   Can someone help?  Error Code B305DFF9

Category:
1 person had the same question
3 REPLIES 3

‎07-31-2021 07:52 AM

HP Recommended

@LoriK2015

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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‎08-05-2021 08:09 AM

HP Recommended

So far this solution has worked.  Time will tell.  At least it's not flashing blue codes for the past 20 minutes

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‎08-06-2021 04:22 AM

HP Recommended

I'm glad to hear that. Do get back to us in the future for further assistance.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution", that'll help us and others see that we've got the answers!

 

Have a nice day and stay safe!:)


I am an HP Employee

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