Officejet error code OXBA10ABBC

[Novice69]

Printer locked up with error code OXBA10ABBC

unplugged power and same code comes up. Power button will not shut it down. How do you find out what code is and how do you clear?

[Jay_G24]

Hi @Novice69

I read your query and I'd like to help-

Reset the printer

Reset the printer to recover from printer failures.

1. With the printer turned on, disconnect the power cord from the printer.

2. Unplug the power cord from the power source.

3. Wait 60 seconds.

4. Reconnect the power cord to a wall outlet and to the printer.

   NOTE: 

   HP recommends plugging the printer directly into a wall outlet.

 Remove the ink cartridges, and reset the printer

1. Remove the ink cartridges from the printer.

2. With the printer turned on, disconnect the power cord from the printer.

3. Unplug the power cord from the power source.

4. Wait at least 60 seconds.

5. Reconnect the power cord to a wall outlet and to the printer.

   NOTE: 

   HP recommends plugging the printer directly into a wall outlet.

6. Turn the printer on.

7. Reinsert the ink cartridges, and then close the ink cartridge access door.

8. If you receive a prompt to print a calibration or alignment page, do so.

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

 Hope this helps! Keep me posted. 

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[LMan4]

I have tried this with my OfficeJet 4630 and cannot replace the cartridges as the cartridge will not move from the far right side to allow removal of the cartridge.  It is stuck.

[asmita6658]

@LMan4

Please try these steps.