Officejet pro 8600 outfeed tray

[Roadking1970]

http://http://www.ebay.com/itm/NEW-HP-Officejet-Pro-8600-All-In-One-Inkjet-Printer-Output-Paper-Tray...

Here is a new one one you can get immediately

[Roadking1970]

Called the HP line as indicated by PcWizzard, since I do want a genuine HP part. Finnally gor through to the Tech Help and Parts center. After about 8 minutes of searching on her end, the customer service person (in another country) was only able to tell me that the output tray was not a listed "user replacable item" , which is whatt I found on the HP parts page for this printer. I assume that since this tray comes pre-installed by HP on the unit, they feel an average customer will not have the skill level to remove the old one and install the replacement. Apparently has some tabs that must be depressed in order to do the switch-out.

Anyway.....the Customer Service Rep was unable to find the replacement part or part number on her screen, suggesting I take my printer to an authorized HP repair center and have them take care of it.

As soon as I hung up, googled the product and got a hit from EBay with the exact HP Output Tray that fits my

Officejet Pro 8600e All-In-One, which by the way, is an excellent printer.

[Val_H]

Thanks for the photo; I see how it is supposed to come out.  You told me not to break the flap, but you neglected to mention that the flap is attached with only 2 thiin posts that are less than 1/8" thick.  They are completely inadequate to stand up to the force required to open the extension.  I managed to pull it open one time - with a loud snap from inside the tray somewhere.  I thought it was just a detent that was sticky.   In an effort to ease the procedure, I pushed it back in to pull it out again.  I cannot get it out a second time - at all - and the flap has pulled loose by breaking both tiny pins.  This sounds like a warranty issue to me - the extension is/was unusable from the factory.  Now how do I get it fixed?  

[JoffB]

The paper stop at the end of the output tray extension is broken on my printer.  Is there anyway to replace this part alone or do I need to buy a whole new paper tray.  As you might guess it broke in the effort to extend the tray for legal size paper.

Thanks,

JoffB

[hotdoggydog]

output tray took some time to loosen. got it done without breaking end of tray. you have to be patient of which i am not. but after reading some people broke their tray i was very careful.

[the_lipster]

I've tried to release the legal extension repeatedly, but it holds fast; I'm afraid it will break.  the retainer did snap off, but I slid it back on.  What else can be done?

[Safetysystems]

Seems to be an on going problem for HP.

I just broke the end flap off of my HP 8600. Seems like one has to physically tug on the "output tray extension" to get it fully open. I knew it was going to break one day. (Not if but when).

I tried to be as gentle as possible when fully extending the tray, but it was always a problem. It was very aggravating knowing you might break something when trying to use it.

Same thing happened to my older HP 8500 printer. Hopefully HP will look into redesigning this part. Otherwise I am happy with the printer.  Now to search for a replacement.

[Safetysystems]

I broke two so far.

 Needs to be re-engineered in my opinion !

[DRH3]

I've been trying without success to extend the output tray to hold legal paper ever since I got the printer.  Any suggestions besides pulling on it?

[Bobbac]

I figured it out !!!!!!

You need bigger hands but it works.  You have to grab AROUND the flap (that comes up to stop the paper) where you can grab the extender on the top and bottom WITHOUT pulling on the flap that stops the paper.  Grab AROUND the flappy thing and don't pull on it.  Use your finger tips to grap the top and bottom of the output extender tray.  THEN it will pull free.  You then need to do it back and forth at least 20 times to loosen it for regular use...

See picture for hand position.