cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
Highlighted
Level 4
70 45 4 2
Message 1 of 4
122
Flag Post

Solved!

Officejet pro 8600 plus is threatening to damage itself if I turn it off before putting the cartridg

HP Recommended
Officejet pro 8600 plus
Microsoft Windows 7 (64-bit)

This is a new (used) printer in great shape but I want to take the cartridges out and turn the printer off and it's telling me to make sure I put them in before turning it off otherwise I'll risk damaging something. Is this really true? These can't be turned off without cartridges in them? 

3 REPLIES 3
Highlighted
Level 12
Level 12
4,644 4,632 543 748
Message 2 of 4
Flag Post
HP Recommended

Don't turn HP Officejet 8600 OFF without ink cartridge that can cause printhead failure.

 

You can find more details on page 90 of the user manual.




My profile on LinkedIn

0 Kudos
Highlighted
Author
Level 4
70 45 4 2
Message 3 of 4
Flag Post
HP Recommended

Page 90? its all about web services 

0 Kudos
Highlighted
Level 12
Level 12
4,644 4,632 543 748
Message 4 of 4
Flag Post
HP Recommended

Double-check again, it's work with ink cartridges on page 90

 

 

Screenshot from 2020-09-06 17_36_52.png

 




My profile on LinkedIn

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation