Orange light keeps flashing and I constantly have to press resume button

[donmaico]

Hello , I am having a problem with my Desk.Jet 3630 printer in as much as I have to press the Resume button often several times before I can get the printer to do its job . Sometimes it will print one page then stop, so I press again and again until it does what I require each time I use it . The orange light flashes and an exclamation mark flashes in the window above .Can someone advise me please?

[Nal_NR · Accepted solution]

Hi @donmaico,

Welcome to the HP Support Community. 

I'd like to help!

This could be because one of the cartridges is faulty. 

Are you using HP genuine ink cartridges?

Try updating Firmware and see how it goes. 

You may also refer to this document for further assistance. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[donmaico]

Apologies for not replying sooner but I have been away . Anyway I tried your suggestions but to no avail, however i joined instant ink so hopefully when the cartridges arrive they might solve the problem

Thank you 

[Nal_NR]

Hi @donmaico,

Thanks for writing back. Sure, keep me posted if you need further assistance. Have a good day.

[donmaico]

so far so good i installed the new cartridges and the printer seems to be working as it should. Many thanks for your help