Output Bin is Full Error message on HP Office Jet 9025

[jb10809]

My printer (HP office Jet 9025) error message says:  The output Bin Is Full   (The output bin is actually empty).  Looking

for info on how to fix (if possible).  The printer display also shows that the output bin-full sensor can be disabled. However,

don't see a way to disable the sensor (the menu bar on the printer Does Not  show the settings menu item).  Computer OS is Win 10. 

Any info is greatly appreciated. 

[jb10809 · Accepted solution]

These steps worked for me(turned off output-bin sensor in Preferences):

1. On printer menu clicked:  settings icon (top left icon- a circle with corrugated circumference)

1.1 hp printer shows; Jobs and Info page

2. click the settings menu again: 

2.1 hp printer shows: setup page

3. Click Preference on the page

3.1 hp printer shows Preferences page

4.scroll down to find : Output Tray Sensor

4.1 Turn off the Output Tray Sensor

5. click the home page

5. 1. hp printer return to home page

6. Try the correction (print something).