PAPER JAMS

[LADYTEE]

I CANT FAX ANYTHING.  PAPER GETS JAMED EVERYTIME. WHAT CAN I DO?

[Dragon-Fur · Accepted solution]

@LADYTEE

The paper may not be compatible with the Document Feeder.

Printer:

HP OfficeJet 3830 All-in-One Printer

Use the glass to send the fax:

HP OfficeJet 3830, DeskJet 3830, 5730 Printers - Sending and Receiving Faxes

User Guide, Chapter 6, Page 53 > Fax

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[LADYTEE]

RIGHT! CAUSE MY HUSBAND BRINGS HOME PAPER FROM HIS JOB AND I HAVE NO IDEA WHAT TYPE OF PAPER IT IS,  THANKS AND HAPPY HOILDAYS

[Dragon-Fur]

@LADYTEE

You are welcome.

The printers at work (way back when I was still working) are sometimes these giant "work horse" printers that can handle all sorts of paper.  For example, some of the big laser printers can even handle "recycled" paper, which may be one of several different weights.

Consumer (home) printers like "certain" paper types and weights.

If the paper (your husband brings home) is still in a package, you can check the weight of the paper against the allowed paper weights for the printer ADF (document feeder).

Printer Specifications for HP OfficeJet 3830, DeskJet 3830, 5730 All-in-One Printers

Paper Handling > Paper Tray Capacities >

Automatic document feeder

Paper

64 to 90 g/m2 (16 to 20 lb bond)

Up to 35 sheets

Regardless, faxing from the glass should work.  Smiling.

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