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‎01-16-2024 01:12 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

IMG_0205.jpegIMG_0206.jpeg

 

 

Hello community..
I encountered this problem in the company I work for, technical support, and the error was repeated in more than one device, so that the printer works with a direct USB connection. I have made all software updates and reviewed everything that can be reviewed. Please help, many thanks.

2 people had the same question
1 REPLY 1

‎01-18-2024 08:00 AM

HP Recommended

Hi @MSit92,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Could you elaborate on the issue for better understanding?

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
1 person found this reply helpful
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