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‎12-14-2023 11:57 AM

HP Recommended
Product: HP ENVY x360 14 inch 2-in-1 Laptop PC 14-es0000 (743S9AV)
Operating System: Microsoft Windows 11

I can get my print to connect or stay connected to either my laptop or any of my family members cell phones. 

Category:
1 REPLY 1

‎12-17-2023 01:00 PM - edited ‎12-17-2023 01:01 PM

HP Recommended

Hi @KYLE791,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your printer.

To understand the issue and help you, please share the details listed below:

 

- Error messages or Blinking lights (if any) on the unit.

- May I know which application you are using to print?

- When was the last time your printer was working fine?

- Were there any changes made to your printer recently?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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