PRINTER NOT WORKING

[EIJAZ]

PRINTER IS NOT WORKING 

[EIJAZ]

PRINTER ERROR E3 AND YELLOW LIGHT BLINKING

[VikramTheGreat]

Hi @EIJAZ,

Welcome to the HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

I understand you are getting an E3 error on the HP Smart Tank 525 All-in-One Printer, which is related to a carriage jam, lets try the steps shared below and let me know how it works.

1. Check for obstructions in the carriage path

Remove any loose paper or obstructions that might be blocking the carriage path.

1. If the Cancel button on the control panel is lit, press it and wait until the printer is silent.
2. Turn off the printer and disconnect the power cord.
3. Open the cartridge access door to get to the carriage inside the printer.

Examples of a cartridge access door

      4. Make sure the carriage is not obstructed by gently sliding the carriage side to side.

      5. Look for and remove any obstructions in the carriage path, such as crumpled paper or dislodged labels.
 

CAUTION: Do not tilt an ink tank printer when attempting to remove obstructions as ink might spill.

Example of a printer with an obstruction in the carriage path

      6. If the carriage has a latch, gently press it down to make sure it is locked into place.

CAUTION: If the carriage latch of an ink tank printer is secured, do not press down on it to avoid printer damage.

Examples of the carriage latch

      7. If the carriage is not locked in place, move it to each side, removing any obstructions blocking its path.
 

CAUTION: Do not force the carriage to move if it is locked or stuck. This can damage the printer.

      8. Close the printer door.

      9. Reconnect the power cord and turn on your printer.

For more help please use the link shared below: Click Here

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support