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‎03-06-2025 08:56 AM

HP Recommended
Product: HP ENVY 4520 All-in-One Printer
Operating System: Microsoft Windows 10 (32-bit)

I can't print!!  I do not use printer often, last time was December and it worked fine.  It will print Quality document, showing alignment, but when I try to copy and print something, it will not print.  It won't print, if I scan it and then try to print.

 

any idea what could be causing this?

Category:
1 REPLY 1

‎03-06-2025 09:09 AM

HP Recommended

If I understand the problem correctly

 

1 - If you press a button on the printer it will print a status report

2 - If you try to print from the PC or an iPhone then it does not print

 

The printer has a different IP address than it had beck in December.  The quickest fix is to print directly to the printer and avoid the router.

 

Wi-Fi Direct setup video using smartphone and Hp Smart. The printer uses only the 2.4 GHZ band but that is only a problem if you have a desktop PC that is hardwired to the router and has not Wi-Fi.

 

l.et me know if a problem.

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