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Microsoft Windows 10 (64-bit)

i am opening printer shower 0xc6fd0102 error. Please help me.

2 REPLIES 2
HP Recommended

Hello Tornavida1,

 

Make sure you use original HP ink that is not empty and not expired.

 

In addition, you can power the printer off and unplug it from the outlet, then wait 2 hours. Plug the unit back (directly to the power outlet) and turn it on.

If error persists, most likely the printhead or main board could be defective so you need to take it to a repair center for further inspection.

I am an HP Employee
HP Recommended

I will try your solution.
Why is this problem occurring?
No ink on the heads?

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