Pagewide Pro 477dw black print streaks

[scasher]

Help!  I continuously have missing or light black printing on my Pagewide Pro 477dw.  A sample is attached.  Notice the light black printing primarily in sections 9, 8, 6, and 2.

• The printer has a low print count.
• I'm using genuine, non-expired cartridges.
• I'm using multiple types of paper with the same result.Missing black printing
• I've aligned the print heads.
• I've peformed both Level 1 and Level 2 printhead cleaning, including with the special foam sheet.

Cleaning the printhead and performing an alignment WILL correct the problem for about a week only for it to return exactly the same a week later.  The printer is just out of warranty and I'm fit to be tied.  This is with multiple cartridges, paper, etc.  The printer is never turned off so it's not a shut-down improperly issue.

Any help would be appreciated!  Thank you!

[Omars121]

I'm having the same exact problem. Also followed the same steps you did. If you figure out the fix, please post!

[Pioneers2001]

I am having the exact same problem. Open area right down the middle, I have done all of the same things just as you have. It would be nice to have a resolution to this problem

[doyler3001]

I'm having the exact same problem too.

Doesn't seem like anyone is listening though?

[RePeterD]

Has this been resolved?

I have the same issue now...

peter

[RePeterD]

Did your issue get resolved?

I am having the exact same problem...

peter

[martin300]

Same problem, page count <700. Lots of cleaning and foam pad used with no improovement. Not happy HP, was expecting a lot more for  business class printer, fed up.

[H_P_S]

HP.  Stand behind your products. You should repair/replace these printers for your customers free from charge.

[Lesoudeur]

Yes I have been getting the same problem for a while. Tried everything. Will not buy any more of their products.