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‎02-06-2023 06:31 PM

HP Recommended
Product: HP OfficeJet 5741 e-All-in-One Printer

HP Officejet 5741 - Paper Jam Error - There is no paper jam, I have checked every area, cleaned every roller, turned on and off unplugged, and restarted my computer and I cannot get rid of this error??

Category:
2 people had the same question
1 REPLY 1

‎02-13-2023 12:02 AM

HP Recommended

Hi @DMB8675 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing paper jam with HP Officejet 5741 printer.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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