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I had been getting "splotches" on almost every the printed page, so I asked a friend for his suggestions (he works on printers in his day job). He suggested it might be a problem with the FUSER. So I ordered a new one, and following a YOUTUBE video, I replaced the unit.  It didn't fix the issue, and in fact gave an error code. So I reported this to customer service at the vendor who sold me the fuser. They diagnosed the error code as being a defective unit. So I returned the unit for a refund and talked to my friend. He suggested it might be an issue with the intermediate transfer belt, so with YOUTUBE's help, I disassembled the printer to determine that it was in fact the problem. So I removed the adhesive bits of paper that had stuck to the belt and reassembled. Now the page begins to print (about 1/3 of the image gets printed) but then it jams before the paper gets to the fuser. The screen says "Jam in Print Paper Path. Open rear door and clear jam."

Did I break something in reassembling the fuser unit or the intermediate paper belt?  My next step would be to throw this printer away and buy a new one, but it seems like that would be such a waste. Thanks for your help.

1 REPLY 1
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Make sure that when you reinstalled the fuser that everything was lined up properly. It is possible to screw up the alignment and then the paper will catch on the fuser. Also make sure that the fuser is actually rotating. One missed connector on the fuser can result in a fuser that works but is not driven.

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