• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎11-23-2017 12:50 PM

HP Recommended
Product: ENVY 5030 All-in-One Printer
Operating System: Microsoft Windows 7 (64-bit)

I can't find any specifications that clearly state the thickest gsm photo paper the HP Envy 5030 printer will take. I am also confused as to whether it will take A4 photo paper and to what gsm it will take A4 photo paper. Thank you for any help!

2 people had the same question
1 REPLY 1

‎11-23-2017 01:07 PM

HP Recommended

@melh0104

 

You can find information from its specs

 

Media weights, recommended      75 g/m² Media weights, supported

  • A4: 60 to 90 g/m²
  • HP envelopes: 75 to 90 g/m²
  • HP cards: up to 200 g/m²
  • HP 10 x 15 cm photo paper: up to 300 g/m²

Link:

      http://www8.hp.com/au/en/products/printers/product-detail.html?oid=14095652#!tab=specs

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.