Paper feeds a quarter of the way and stops.

[EebaJo53]

I have a brand new HP2700. The paper will feed a quarter of the way and stops. The rollers don’t turn. I can hear it printing but the paper won’t feed. 

[sandytechy20]

@EebaJo53

Welcome to the HP support community.

I understand that your printer is not picking up paper, I am glad to assist you.

From which tray are you trying to print?

Meanwhile:- 

Clean the paper pick rollers inside printer the printer

Clean the paper pick rollers under the cartridges or inside the paper tray area.

• Get a flashlight.
• Turn off the printer.
• Wait until the printer is idle and silent, and then disconnect the power cord and any cables from the rear of the printer.
• Remove the paper stack from the input tray.
• Depending on your printer model, use the flashlight to find the paper pick roller.
• PRINTERS WITH THE ROLLER UNDER THE CARTRIDGES
• 
• PRINTERS WITH THE ROLLER ABOVE THE INPUT TRAY
• 
• Lightly dampen a cotton swab with water, and then squeeze it to remove any excess water.
• Clean the rollers with the swab, rotating the rollers with your fingers to completely clean them.
• Allow the rollers to dry for two minutes.
• Reconnect the power cord and cables, and then turn on the printer.

Refer to this HP support document for further assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.