Paper mismatch

[Gavinpoe]

When i print it says paper mismatch but i put A4 paper and set the setting to A4 paper

[Dragon-Fur]

@Gavinpoe 

Welcome to the HP Community --

Paper Mismatch might be the result of the paper you have selected in settings not matching the paper set or detected in the printer.

• The selected paper type must be appropriate for the current job
• The settings must be set to both the correct paper size and the correct paper type -- for example, if you are using paper type Plain Paper, the settings in the job cannot be set to Index paper.
• The settings in Tray and Paper (on the printer) must be set and correct

User Guide

Page 16

and / or

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

EWS – Browser – Tray and Paper Management

Open your Browser  > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model Dependent:  Advanced section

Click Apply to save changes

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Example - EWS - Tray and Paper

Retain_Printing_Preferences_19

General Example - HP Smart - Windows - Simple Photo Print

HP_Smart_Win_Print_Photo_A4_All_4

References / Resources

Tray and Paper – Paper Size / Paper Type / Paper Weight

Reminder

HP Smart Mobile requires that paper size / type is adjusted before the content is opened to be printed.

Paper Size, Type, and Weight loaded in the printer tray must be supported for use in that tray.

EWS provides access and control to check / adjust Tray and Paper Settings.

Note

Depending on the printer model, the Printer Control Panel might (also) provide access to Paper Size / Type settings immediately after the paper is (re)loaded into the appropriate printer intake tray.

What? 

Paper Size, Type, and Weight must be appropriate for the tray in which that paper is to be used.

Depending on the printer model, Tray 1 might be used for Custom media. 

In this scenario, Tray 2 might only support Plain paper.

OR

If the "Custom Paper Tray" is Tray 2, then Tray 1 might only support Plain paper.

Printers that include a Photo Tray generally place limitations on the size and type of paper that the Photo Tray supports.  Example:  Depending on the printer model, the Photo Tray might support only 4x6 inch photo paper.

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HP Printer Home Page - References and Resources

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Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP DeskJet Ink Advantage 2776 All-in-One Printer 

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