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‎07-18-2016 09:00 PM

HP Recommended
Product: Officejet Pro 8500A Model:A910
Operating System: Microsoft Windows 10 (64-bit)

My 8500 receives the document and starts to prepare to print but will not feed in any paper. I used it to print an envelope reight before it stoped feeding.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-19-2016 06:16 PM

HP Recommended

Hello, and welcome to the HP Community @Steve1358,

 

I understand your HP Officejet Pro 8500 is not feeding paper. I will be happy yo help.

 

Here is a link to a document that offers some troubleshooting solutions to your issue.

 

HP Officejet Pro 8500A e-All-in-One Printer Series (A910) - An 'Out of Paper' Message Displays and t...

 

Try out the steps above, and let me know the results.

 

If this helps, show appreciation for my reply by hitting the “thumbs up” below, or click the "Accept as Solution" button if I have helped you reach a solution.


I hope this helps. Have a great day.

MarcelusWallace

I work on behalf of HP

★Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
★Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-19-2016 06:16 PM

HP Recommended

Hello, and welcome to the HP Community @Steve1358,

 

I understand your HP Officejet Pro 8500 is not feeding paper. I will be happy yo help.

 

Here is a link to a document that offers some troubleshooting solutions to your issue.

 

HP Officejet Pro 8500A e-All-in-One Printer Series (A910) - An 'Out of Paper' Message Displays and t...

 

Try out the steps above, and let me know the results.

 

If this helps, show appreciation for my reply by hitting the “thumbs up” below, or click the "Accept as Solution" button if I have helped you reach a solution.


I hope this helps. Have a great day.

MarcelusWallace

I work on behalf of HP

★Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
★Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Was this reply helpful? Yes No
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