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Can someone help me please with my office? Jet 3830. The screen keeps saying paper jam. But there's no paper jammed anywhere in the printer.

1 REPLY 1
HP Recommended

Hi ShawnR08

 

Please try the steps in the following guide to try to fix your problem:

 

HP OfficeJet 3830, DeskJet 3830 Printers - Paper Jam Error 

 

I hope the above is helpful!




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