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HP DeskJet 2842e All-in-One Printer

I just bought a Deskjet 2842e like 2 days ago. The setup was pretty easy everything went good until…If I print with a normal printing paper everything goes as it should if it’s a paper with the 3 holes on the side the printer doesn’t accept to print and just give me back a white paper ! I tried everything even to reset to the factory defaults. Help me please am very lost .

2 REPLIES 2
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@Dacstsa 

 

Welcome to the HP English Community --

 

The printer is perhaps not able to print on paper with holes.

 

Consumer printers, particularly top-loading types, are likely less forgiving about paper sizes and paper types.

 

The printer might not recognize the paper as

 

Product Specifications for the HP DeskJet 2842e All-in-One Printer (588L0A)

Paper Handling

The reference to "other inkjet paper" does not include paper with pre-punched holes.

 

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Message Content References

 

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User Guide – HP DeskJet 2800e HP DeskJet 4200e

 

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  HP DeskJet 2842e All-in-One Printer  

 

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Dragon-Fur

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It may be that the holes line up with a critical sensor. Tray printing with the holes on the opposite side of the feeder.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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