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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Photo printing

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06-26-2021 10:06 AM
Printer Deskjet 2710e purchased and set up very recently. Everything seems OK - Printing documents, pages from internet etc.
When printing PHOTOS It always cuts off the bottom ONE cm or so for example 10x15cm always prints 10x 14 or 13 x18 cm always prints as 13 x 17 approx
06-26-2021 12:11 PM
This printer requires a larger margin along the bottom edge.
Print Margin Bottom (A4) | 12.7 mm |
Print Margin Left (A4) | 3 mm |
Print Margin Right (A4) | 3 mm |
Print Margin Top (A4) | 3 mm |
Set the print margins to no smaller than that size on all edges.
Use photo printing software / application to accommodate the margins.
Example - HP Smart - Windows - Simple photo Print
NOTE: Test the Crop / Fit options to see which better suits your setup / need.
HP_Smart_W10_Print_Photo_5x7_1
This next example shows the rest of the setup, including More Settings.
Ignore the "Borderless" bits - your printer does not support Borderless printing.
HP_Smart_W10_Borderless_Print_5x7_All_2
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Older software - still works and easy to use...
Example - Paint (mspaint) - Borderless / No Borderless Print - Margin Settings
Print_Photos_Paint_2FE
What else?
Use a Printing software that manages the margins and can center the print on the paper.
Example - Irfanview > Simple Print - Print to Size
Irfanview_Print_1
References / Resources
Irfanview > Brilliant Free Photo Viewing, Editing, and Print Software
Irfanview provides an exceptional software experience that can be used for a variety of scan and print tasks, including the “Mirror” or horizontal flip function plus several other options not found elsewhere.
- Create a Restore Point (optional, recommended)
- Download the appropriate version (32bit or 64bit) of the program from the Website and install the program
- Additional information at the website, including: FAQ
NOTES
- Both 32bit and 64bit versions for Windows are available.
- Irfanview is also available as an Windows 10 Application from the Microsoft Store
For example,
Irfanview 64bit version – Information and Download
Software and All Plugins for 64bit version: https://www.fosshub.com/IrfanView.html
Includes Plugin for creating Multiple-page PDF files for images (Poster or large paper printing)
Includes access (where available) to Scan with HP Twain > Adjust settings > Save
How to find Help within the Irfanview software
Once installed, open the software > tab Help
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HP Smart for Windows
HP Smart is an application available in the Microsoft Store
Learn how to use HP Smart on your Windows 10 computer.
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
OR Open and Read >>> HP Printers - Using the HP Smart App (Windows 10)
NOTES:
- HP Smart requires that you sign into the application using your HP Account credentials.
- Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
- FAQ examples:
- What are the requirements to use the HP Smart app?
- Which printers are compatible with the HP Smart app?
- Why do I need to sign in or create an account to use the HP Smart app features?
- Older versions of the HP Smart app no longer support the login feature.
- Update the application to the latest version to access / use HP Smart
- FAQ examples:
===============================================================================
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP DeskJet 2710e All-in-One Printer
Open HP+ Printer Homepage > Concierge Help > Click the Contact Us link in the Orange box.
NOTE: Main series homepage website (non + model) includes any missing "Category" sections not found in the HP+ printer site
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