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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Photo printing

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12-23-2019 07:40 PM
Used to be able to print on 4x6 paper and select border or not and then fill the 4x6 paper and center the photo. Now will only allow a 5.2x3.7 print that is off set to the left on the photo paper.
12-26-2019 04:24 AM
@dave1948, Welcome to HP Support Community!
To assist you better, I'd like to know the following-
May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Which application are you trying to print from?
Meanwhile, refer to the document HP Printers - How to Print Photos (Windows) to learn about the settings.
Keep me posted for further assistance.
TEJ1602
I am an HP Employee