Photos printing too dark only on photo paper setting

[dlwd]

I have a brand new HP OfficeJet Pro 8035. When I print photos on photo paper using the photo paper option in the printer settings, my photos print quite a bit darker than they appear on screen, far too saturated in some respects, especially if I choose the "best" setting for print quality. If I print with the plain paper setting, the picture is closer to what it is on screen, although still not quite right.

I see that this is a common problem, having photos too dark, but I'm not sure if people tested it out to see if it's just with the photo paper setting, because in my case, it is.

Yes, the printer is updated. Any tips or insight on how to get better pictures from this printer would be appreciated.

[sandytechy20]

@dlwd

Welcome to the HP support community.

Check the print settings

1. In the software application you are trying to print from, click File, and then click Print.

   The Print window opens.

2. Open the Properties dialog box.

   Depending on the software application, the button might be Properties, Options, Printer Setup, Printer, or Preferences.

3. Depending on your print job, you might consider modifying the following settings:

   • Paper Type: If you are printing on photo paper, select the type of photo paper you are attempting to print on.

   • Print Quality: If you are dissatisfied with the quality of your printouts, increase the print quality. To print more quickly, decrease the print quality. These options typically include Best, Normal, and Draft modes.

   • Paper Size: If you are printing on a different size of paper than you normally print on, select the correct paper size.

   • Black and White: If you want to print in black and white only, select the grayscale option.

4. After selecting the print settings, click OK to apply the settings, and then click Print.

You can refer this support document for more assistance:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[dlwd]

Please read my post:

"When I print photos on photo paper using the photo paper option in the printer settings, my photos print quite a bit darker than they appear on screen, far too saturated in some respects, especially if I choose the "best" setting for print quality."

Photo paper setting chosen. Best quality chosen. The pictures are WORSE with those settings.

"If I print with the plain paper setting, the picture is closer to what it is on screen, although still not quite right."

Both situations are using photo paper. The best printing of pictures so far is using photo paper, choosing the plain paper setting and the standard quality setting. That's not how it should be.

[sandytechy20]

@dlwd

Update the printer firmware and check if that works

Here are the steps:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[dlwd]

I mentioned in my original post that the printer is updated.

[sandytechy20]

@dlwd

This might require one on one interaction to fix the issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.