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‎06-22-2022 04:32 PM

HP Recommended
Product: HP Photosmart 245 Compact Photo Printer

Before I toss my old Photosmart 245 printer, I thought I would reach out to this forum to see if there is anything that can be done to resolve my problem.

After plugging in the printer and pressing the Power ON Button, the power indicator will turn green and the  LCD will display Welcome to Photosmart and then immediately shut off.   Pressing the power button again does not do anything.  I have to physically unplug from the outlet, wait 5 seconds, plug back in ... and get the same results upon turning on again.   Any thoughts?   It's a great portable 4x6 printer and if there is a way to resolve this I'd like to try before shipping it off to the recycle bin.

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