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‎11-30-2023 12:17 PM

HP Recommended
Product: HP Photosmart 5520 e-All-in-One Printer

Printer does not recognize the compter

 

Category:
1 REPLY 1

‎12-04-2023 11:39 AM

HP Recommended

Hi @khubbart,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer.

 

Refer to this link to use the HP smart app on your phone/tablet/PC to add a printer.

 

Note: Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.

 

Also, update the printer firmware by clicking on this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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