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‎02-16-2020 12:15 PM

HP Recommended
Product: Photosmart C4280 All-in-one
Operating System: macOS 10.12 Sierra

I have a Photosmart C4280 All-In-One printer and it is 'printing' blank pages.

I have an updated driver on my mac.

The ink levels within the printer are full.

I am using simple printer paper.

I am not receiving any error messages on either my computer nor the printer.

I have attempted to run a test print and that also comes out blank.

I am not sure what else to try to fix this issue, please advise if possible, thank you!

1 REPLY 1

‎02-19-2020 03:51 AM

HP Recommended

@EvieBean23, Welcome to HP Support Community!

 

If you have already performed the steps from the document Ink Cartridge Errors and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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