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HP Photosmart C4280 All-in-One Printer
Microsoft Windows 10 (64-bit)

When I plug the printer into the outlet, it turns on for a couple seconds and then turns off. The power module stays on until the printer turns off. The screen looks like it's loading. There's a blue light coming from the copy part and then it flashes red when it shuts off.

 

I've unplugged it and waited before plugging it in again. I've tried plugging it in to other outlets. It still shuts off.

 

I don't believe it's the power module because it stays on until the printer shuts off. I've even plugged it in without connecting it to the printer to see if works and it stays on.

 

I really don't want to have to buy a new printer. Any help is appreciated.

1 REPLY 1
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Hi @Capybara650

Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.

 

We need to provide the solution to this issue in a private message as this information cannot be shared on a public post.

 

I have sent you a private message with this information. 

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link 

 

Keep me posted and have a nice day!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

 

Have a great day ahead!

Rainbow23 - HP Support.
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