Please help!!!

[jcotsen]

Please can someone help. all these lights keep flashing when I want to print. Sometimes, there are different numbers showing as well. I just want a simple print but have to press lots of buttons to get it working. Can someone help me on this please?

[A_Gayathri]

Hi @jcotsen ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your HP ENVY 6032 All-In-One Printer is experiencing an error that is preventing it from printing smoothly. Flashing lights and error codes often indicate specific issues that need to be addressed. Here are some steps you can follow to troubleshoot the problem:
 

Check for Error Codes:

• Identify any error codes displayed on the printer's screen. These codes can provide specific information about the issue.

Check for Paper Jams:

• Open the printer and check for any paper jams. Remove any stuck paper carefully.

Check Ink Cartridges:

• Make sure the ink cartridges are properly installed and have enough ink. Sometimes, reseating the cartridges can help.

Reset the Printer:

• Turn off the printer, unplug it from the power source, and wait for about a minute. Plug it back in and turn it on. This can sometimes clear temporary errors.

Check Printer Connection:

• Ensure the printer is properly connected to your computer or network. If using a USB connection, make sure the cable is secure. If using Wi-Fi, ensure the printer is connected to your network.

Update Printer Firmware and Drivers: Update the firmware on an HP printer

• Go to the HP support website and check for any available firmware and driver updates for your printer model. Install any updates available.

Use HP Print and Scan Doctor: HP Print and Scan Doctor

• Download and run the HP Print and Scan Doctor, a free tool that can help diagnose and fix printing and scanning issues.

Printer Troubleshooting via Control Panel:

• Access the printer's control panel and navigate to settings or tools. Look for any troubleshooting or maintenance options that can help diagnose the issue.

Perform a Factory Reset:

• If none of the above steps work, you may need to perform a factory reset on the printer. Refer to your printer's user manual for instructions on how to do this, as it can vary between models.

Refer to this document: HP ENVY 6032 All-In-One Printer User manual 

HP DeskJet, ENVY 6000, 6400 - Blinking lights and error 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.