• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP ENVY 4520
Microsoft Windows XP

hi

 

Am thinking of getting a HP ENVY 4520 All-in-One Printer- but someone told me it goes into sleep mode--before i buy it I would like to know if it's possible to turn off sleep mode for the printer thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello, @sm13 - Hope you are well 🙂
 

Thanks for your continued participation on the HP Forums!


Going through your post, I am afraid that we cannot disable the sleep mode on the HP Envy 4520 printer. Sleep mode is to save the power and to make sure that the printer is always ready to start job even while idle.

Even while the printer is in the sleep mode status, if you give a print command, the printer will automatically wake up and will complete the job.


I hope that answers your concern adequately. Let me know!

Good luck 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

Hello, @sm13 - Hope you are well 🙂
 

Thanks for your continued participation on the HP Forums!


Going through your post, I am afraid that we cannot disable the sleep mode on the HP Envy 4520 printer. Sleep mode is to save the power and to make sure that the printer is always ready to start job even while idle.

Even while the printer is in the sleep mode status, if you give a print command, the printer will automatically wake up and will complete the job.


I hope that answers your concern adequately. Let me know!

Good luck 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
HP Recommended

hi thanks - that is all i needed to know! just that it would start back up again without me having to turn it back on! thanks

HP Recommended

Hello, @sm13

 

Thanks for the update 🙂

 

Visit us again if you have any concerns!

Thank you again and may you also have a great day and even better tomorrow 🙂

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
HP Recommended

Hi HP,

 

Why won't my ENVY 4520 "wake up" when in sleep mode??

 

What is the Fix?

 

Tiring of having to power it down and back up each time I'd like to print.

 

Thx

HP Recommended

Hello, @roborob1

 

Thanks for reaching out! I'd like to help 🙂

 

You can try and assign a public DNS and also disable the IPv6 to get this issue fixed. Here are the steps:

 

•    Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to get the IP address.
•    Type the IP address on your web browser to obtain the printer EWS page on your computer.
•    Go to "Network" tab - General - Select "Network protocols" - Select "Enable IPv4 only" (or similar) - Apply the settings.
•    Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
•    Click on the radio button which says “Manual IP” and then click “Suggest a manual IP address” to give a manual IP address to your printer.
•    Click on radio button which says “Manual DNS Server” and under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4 (This is Google DNS server address)

 

Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.