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‎09-22-2022 04:14 AM

HP Recommended
Product: HP LaserJet Pro MFP M30w Printer
Operating System: Microsoft Windows 10 (64-bit)

I have HP Laserjet Pro MFP M30w. Today I did a firmware update Downloaded it from website. Update Version - 20210121. Since then Printer is not working. Power light is blinking continously and scrren shows 'HP' blinking every sec, attention and cartridge light is off. Other buttons are not working nor it is connecting to WIFI. After connecting via USB to my laptop, in control panel my Printer shows 'offline' but in 'unspecified' category there is another printer 'HP Laserjet 3020'.

 

My situation is very confusing but pls try to help.

I have added the Pics of the update and control panel

image.pngimage.png

 

 

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-27-2022 05:01 AM

HP Recommended

Hi @BEN286

Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.

 

We need to provide the solution to this issue in a private message as this information cannot be shared on a public post.

 

I have sent you a private message with this information. 

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link 

 

Keep me posted and have a great day ahead! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Rainbow23 - HP Support.

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1 REPLY 1

‎09-27-2022 05:01 AM

HP Recommended

Hi @BEN286

Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.

 

We need to provide the solution to this issue in a private message as this information cannot be shared on a public post.

 

I have sent you a private message with this information. 

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link 

 

Keep me posted and have a great day ahead! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Rainbow23 - HP Support.
Was this reply helpful? Yes No
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