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My problem:

The printer is HP Neverstop Laser 1000w.
Once I connect the printer to the power, the power light stays blinking white and I can't do anything but press the power button and the printer turns off, when I press it again it turns on and the led blinks again. I can't do anything more than that, I tried to hold down the wireless button and cancel at the same time but nothing. It is also worth mentioning that when I turn on the printer either from the button or as soon as I connect it to the power, it does nothing, no noise, no rollers or anything. I hope you can help me.
This is translated since my native language is Spanish and I am not very good in English.

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