Power outage yesterday. Now my printer sits at VERIFYING.

[JJ2025Z]

I have unplugged the printer overnight, Held down the power button for a minute, restarted the modem, computer and printer, Plugged it into the computer by wire and hardwired it to the modem. 

Is there something else to do? 

[zoey7886]

@JJ2025Z, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP OfficeJet Pro 8028e Connectivity Issues with Windows 11! 

We're thrilled to have the opportunity to assist you and provide a solution.  

It sounds like you've performed several steps already to troubleshoot your HP OfficeJet Pro 8028e All-in-One printer. Here are additional steps you can try to resolve the connectivity issues:

Check Network Connection

Ensure that your modem and router are working correctly and that other devices can connect to the network.

Update Printer Firmware and Software

1. Visit the HP Support website.
2. Search for your printer model and download the latest firmware and software updates.
3. Install these updates to ensure your printer has the latest features and bug fixes.

Reconfigure Wireless Connection

If you are trying to connect the printer wirelessly, reconfigure the wireless connection:

1. On the printer control panel, press the Wireless network icon.
2. Follow the prompts to disconnect and reconnect to your Wi-Fi network.

Check Windows 11 Compatibility

Ensure that your printer drivers are compatible with Windows 11:

1. Open the Windows 11 Settings, navigate to "Printer & Scanners" and remove the printer.
2. Restart your computer.
3. Re-add the printer and let Windows 11 search for compatible drivers.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,