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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Powering on HP 9015e shows error Code D81AE7E4

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05-29-2023 06:29 AM
@Pebbles8
Welcome to the HP support community.
I understand that you are getting a D81AE7E4 error on the printer, I am glad to assist you.
You might have to perform a semi-full reset on the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee