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‎08-17-2021 05:33 AM

HP Recommended
Product: HP 6950

Keep getting error code  OXB8519CA6.  Done all the normal turning off and on etc.  Resolves for about 10 minutes then code returns. 

Only information I can find is - "you need a new printer"  which is not very helpful.  Printer is about 3 years old. 

If any one can help that would be great

Thanks

Claire

 

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1 REPLY 1

‎08-26-2021 02:17 AM

HP Recommended

@Claire651

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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