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Locked

‎06-21-2024 04:49 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M182nw
Operating System: Microsoft Windows 10 (64-bit)

My printer always asks this question when I send a print job.

"Press ok to use available media"

I have only one paper tray and loaded with 8.5 x 11 inch paper.

How can I stop this repeat question.

Thanks,

Vince

Category:
2 REPLIES 2

‎06-21-2024 05:02 PM

HP Recommended

Menu on printer "Load tray 1 letter paper"

I opened the tray checked adequate letter paper - then closed tray and new message "Custom YES" - so I changed to Custom NO - now works OK - finally.

Vince

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‎06-23-2024 03:04 PM

HP Recommended

Hi @vlaporte,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you were facing an issue with your Printer and it is resolved now.

 

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in contacting HP support community and If you need any assistance in the future, feel free to reach out to us.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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