Print Jobs Get Stuck in Queue – "Deleting" or "Printing" Indefinitely

[jimbobmartin]

I'm having an issue with my HP Photosmart D110 series printer on my Dell laptop running Windows 11 (64-bit). When I print a document, it prints successfully, but the job remains in the queue with a status of “Printing.” If I try to cancel it, the job gets stuck in a “Deleting” state for approximately 20 minutes before it finally clears.

Only after this delay does the next item in the print queue begin printing, which causes a major slowdown when trying to print multiple documents.

Troubleshooting Attempts:

• Uninstalled the printer and all associated driver software

• Reinstalled the printer using the HP Photosmart D110 series Class Driver

• Issue persists after reinstall

System Info:

• Device: Dell laptop

• OS: Windows 11 x64

• Printer: HP Photosmart D110 series (HP74995A)

• Driver: HP Photosmart D110 series Class Driver (v10.0.17119.1, Type 4 - User Mode)

• Print Processor: winprint

• Port: WSD

I would appreciate any help resolving this print queue delay issue.

[Dragon-Fur]

@jimbobmartin 

Welcome to the HP English Community --

For those reading -

This Printer model is marked as Retired

HP Photosmart e-All-in-One Printer series - D110 - Retired Products. 

The following products have been retired and are no longer supported by HP.

 

All official HP support content for these products has been removed from this web site.

• HP Photosmart e-All-in-One Printer - D110a
• HP Photosmart e-All-in-One Printer - D110b

 -------------------------------------------------------------

If not done,

Try / Consider 

• Clear and Rebuild Print Services and Printer Queue folder.
• Check / Adjust the Default Printer

===========================================

Windows - Details > Manual Queue Reset

HP Document

HP Printers - Print jobs stuck in print queue

> > > Windows 10 / Windows 11 < < <

Windows Start > Search for “Services”

Optional > Right-Click and Pin to Start / Taskbar > Open Services App

> > > Windows 10 < < <

Control Panel > icon view > Administrative Tools > Services

Next,

Scroll down, find, Right-Click, and Stop Print Spooler Service

Open File Explorer (formally Windows Explorer)

Navigate to the PRINTERS folder

NOTE: Folder might be hidden.

C:\Windows\System32\spool\PRINTERS

OR

C:\Windows\System\spool\PRINTERS

Delete any files found in folder 

Start Print Spooler Service

Possibly ...

=====================================

Default Printer

After the printer software is installed, check / manage the Default Printer

Preparation > Check / enable the printer as the “Default Printer”

Windows 11

Settings > Bluetooth & devices > Printers and scanners

Scroll down > Switch OFF Let Windows manage my default printer

Scroll up > Select (Left-Click) your printer from the list of printers > Set as Default

Windows 10

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

======================================

Message Content References

Is your HP Product “vintage? (Ten years of age or older)

Typically, HP stops supporting consumer products after ten years. Read the policy and find out if your HP device is on the list. “EOL”

 HP Customer Support - Retired Products

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

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“Things that are your printer”

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