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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Gaz74
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Message 1 of 2
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Print System Sensor Warning

HP Recommended
macOS 10.13 High Sierra

Hi

 

I have a HP Office Jet 7510 printer.

I'm currently unable to print and kept on receiving a 'Print System Sensor Warning' error message.

Also when I check the ink levels on the touchpad screen there is a cross next to the black ink.

 

I have purchased a genuine HP black cartridge and replaced the old black cartridge - but Im still getting the same error?

 

Can anybody advise please?

 

Thanks

Gaz

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Gaz74

 

Welcome to the HP Support Community.

 

Let's try to reset the Printer here:

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

 

Try updating the firmware: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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