Print a 3 X 5 card on an HP 7640 Envy printer

[mnscouter]

Trying to print on individual 3 X 5 index cards.  Cannot get the paper tray to accept the cards.  We've tried the main tray and the photo tray. 

The machine will not recognize the photo tray to allow me to feed  3 X 5 cards through it.

Thanks for your help.

[Dragon-Fur]

@mnscouter 

Welcome to the HP Community Forum.

Lots of information below -- ignore whatever you don't need, don't understand, don't want...

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Printer Software

The Full Feature Software should be installed.

If you have not done so,

Install the Full Feature Software / full driver printer software

Full Feature Software - Web Pack Installation Package

Information and Download

HP ENVY 7640 e-All-in-One Printer series Full Feature Software and Drivers 

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Paper Size & Type - Custom Paper Size Form

The printer might support 3x5 inch Index card paper size as a Custom Paper Size.

HP Document: HP Printers - Creating Custom Paper Sizes

General Example - Custom Paper Size Form

Custom_Paper_Size_Form_Examples_7

Size Supported?

What?  I found some conflicting information when comparing the data provided in the Specifications document to another source.  It is possible the smallest supported custom paper size is 3.85 X 5 inches.

?

Which Tray?

Even if the little 3x5 inch size is supported, it is unlikely that the Photo Tray can be used.

Photo Trays generally have strict rules about paper sizes AND the paper type(s).

Assuming the little cards meet the specifications for paper size, type, and weight,

Load the cards into the main tray, short side front / back, print side down.

True - Even when supported, it can be a challenge to get the cards to feed correctly.

For example,  Ensure the printer is very clean.

Cleaning instructions are included in this document:  Paper Jam Error

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Paper Size & Type - Tray and Paper

 Not sure you can add this size to the printer control panel -- you might be able to add size "Custom"

Note:  Custom size is not an available selection in all printers.

What?

If supported, use the Embedded Web Server (EWS) to configure / adjust Tray and Paper settings.

If the size you need is not in the list, scroll to the bottom of the list -- if available, select "Custom"

EWS – Browser

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

Model Dependent: 

• No Size > Select “Custom”  Note:  Not all printers support size “Custom”
• Advanced section > General Tray, Default Paper, Default Tray, Tray Lock

Click Apply to save changes

General Example - Tray and Paper

EWS_7855_Preferences_Tray_and_Paper_Management_All_1

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Printing Preferences

If the (Custom Paper) size form is accepted, look for it in Printing Preferences.

• When called from within printing software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" / "Presets" or similar.

General Example - Printing Preferences

9025_Printing_Preferences_Everyday_6

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY 7640 e-All-in-One Printer series 

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People who own, use, and support HP devices.

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